Get the facts
Below you'll find all of the most common competition questions we get asked. If yours isn't there, then you can always get in touch on the Contact Us page.
What is Robinsons Thirsty Fun Days?
From 3rd January until 28th February 2017, we’ve been giving lots of our Robinsons fans the opportunity to win fun family days out to swim, bowl or ice skate together! There is also a final draw running from 1st March until 29th March 2017 where we're giving a final chance to win a Thirsty Fun Day out.
We’ve printed millions of unique codes and attached them to neck hangers on participating bottles of 1 litre Robinsons Fruit Squash. All you have to do is enter one of the codes on robinsonssquash.co.uk/win for your chance to win!
Which products have a unique code?
Keep your eyes peeled for promotional packs of Robinsons in all major supermarkets.
Orange 1 litre
Orange & Pineapple 1 litre
Summer Fruits 1 litre
Apple & Blackcurrant 1 litre
Peach Fruit and Barley 1 litre
- Robinsons Summer Fruits Fruit and Barley 1 litre
The unique code can be found on the reverse of the neck hanger of participating promotional packs.
The code will be 10 characters long and start with the letters "RB".
How does it work?
Once you've registered on www.robinsonssquash.co.uk/win you can start entering your codes to be in with the chance of winning one of our Thirsty Fun Days for your family.
What do I get for my code?
For every code you enter, you are in with the chance of winning a Thirsty Fun
Day out in the final draw that will take place after entries close on 29th March 2017. Please
remember though, all GB entrants are limited to two entries per household, per week.
How do I set up my account?
Simply head for the register page and complete the form.
You'll need to use your email address and create a password and we will send you an email once your registration is completed successfully. Please keep an eye on your junk folder as sometimes our emails get mixed up and sent there.
How do I sign in to my account?
I’ve forgotten my password. What do I do?
Go to the Sign-In page, scroll down to the forgotten password link and enter your email address. We’ll send you an email with a link so you can reset your password.
How do I enter my code?
To enter your code simply sign in to your account and type your code into the ‘ENTER CODE’ field.
Every code is unique and you can only enter it once.
I can't find my code.
Our unique codes can be found on the reverse of the neck hangers on promotional bottles of Robinsons. For more information on where to find this code, please visit our ‘Where’s my Code’ page.
The code will be 10 characters long and start with the letters ' RB'. Only promotional Robinsons bottles with neck hangers featuring a unique code can be entered into the competition. If your pack does not have a neck hanger, then unfortunately you will be unable to enter.
I can’t read my code.
If you’ve found your code but it’s not printed clearly enough to read, then you’ll need to Contact Us via our online form and we will be able to help you.
My code isn’t recognised.
you entering the right code?
Packs often feature many codes such as batch numbers and barcodes. Your code is printed on the reverse of the neck hanger which can find around the neck of participating promotional bottles. This code will be a 10 character code and start with the letters "RB".
you on the right website?
You can only enter codes on our website specific to the Thirsty Fun Days competition. Your pack will give you the correct website address to enter.
having a problem?
If you’ve found the correct code and you’re on the correct website but your code still isn’t being accepted, then we can check it. Please Contact Us with your pack details and we will be able to check it out for you.
My code has already been entered.
Every code is unique and they can only be entered once. If your code has been entered by another person, you’ll be given the option to claim that the code belongs to you. We may need to ask you for proof of purchase, so hang on to your pack.
Keep your codes safe
Sometimes, you may be asked to send us codes as proof of purchase, so hang on to them and keep them safe.
Each code is unique and can only be entered once. Please don’t give your codes to anyone else, there are some security alerts on the system that monitor any unusual activity, so it might freeze your account.
What happens if I win a Thirsty Fun Day?
All you need to do is confirm your details when prompted on the promotional website, then wait for us to contact you within 7 working days. We will send you a voucher pack via email which has full details of your prize, locations and how to redeem.
Once you have received your voucher pack, simply email or call us quoting your pack reference and let us know your preferred location and chosen date and time. Should your chosen facility be fully booked, we will contact you to take alternative dates. Once the booking is made, we will email you the confirmation details and any reference information.
Where we are unable to book online and a telephone booking is placed instead, we will contact you via phone or email to discuss sending you the funds to pay on arrival.
If you have any further questions about how to claim your prize, our hotline is available between 9am-5:30pm Monday to Friday with a voicemail out of hours. Please give us a call on 0344 372 7525 to talk to one of our team or leave a message and we’ll get back to you as soon as we can.
Can I swap my prize?
Unfortunately not. If you are a winner you will either be allocated one of our Thirsty Fun Day prizes or a money off coupon for Robinsons Orange Squash’d. All prizes are non-refundable and non-transferable and no cash alternatives are available.
How do I amend my time/date booking of my Thirsty Fun Day if I am no longer able to make it?
If you need to amend your time/date of your Thirsty Fun Day, please contact us to request your booking details. You will then need to contact the venue yourself to arrange a more suitable date or time. It is at the venue’s discretion if they can amend the booking.
Are any Thirsty Fun Days suitable for Adults or Children who are disabled?
Our Ice Skating and Swimming Thirsty Fun Days are suitable for disabled participants.
How many adults and Children do the Thirsty Fun Days tickets allow?
Our Thirsty Fun Days can be redeemed for the following combinations:
- 2 Adults and 2 Children
- 1 Adult and 3 Children
Any additional family or friends would need to pay in addition to the voucher.
If I want to take my child and someone else’s, do I need to bring written permission from their parent or Guardian?
No, you don’t need written permission from a parent or guardian to take someone else’s child on a Thirsty Fun Day.